Frequently Asked Questions

What does
TechSider do?

What benefits can you guarantee?

All projects we take up carry the following guarantees :

  • Confidentiality guarantee : All client details will be kept confidential
  • Price guarantee : Minimum 30% cost-saving over on-site development
  • Support guarantee : Free 3-6 months support after go-live
How does my business benefit using custom software?

There are at least four major ways your business benefits from using custom software :

  • Increasing efficiency by taking over routine activities from individuals, freeing them to deal with tasks where human attention is indeed vital.
  • Reducing the risk of errors by removing human involvement from routine manual tasks.
  • Cutting costs in office materials by eliminating unneeded paperwork and manual administration.
  • Providing up-to-date information on your business by automating business processes, that you can track and analyze in real time.
What methods do you follow in design and development?

We follow the iterative model of development – an intermediate model between the traditional waterfall method and the extreme programming methods. In this methodology, once the preliminary requirements are clarified, the next step is to quickly build the prototype of the website/web application. From then on, the process is one of a continuing evolution of this prototype until it becomes the final product, exact to specifications.

What are the indications that my business needs custom software?

Some indications that your business could do better with custom software are :

  • Having to reenter the same, or similar data into multiple software applications.
  • Producing large amount of printed material, where supply of data could be substituted with electronic means.
  • Sending regular notifications to your clients manually.
  • Keeping your website up-to-date by hand with data obtained from software applications or documents.
  • Doing tedious calculations on regular intervals to get information out of your business activities.
How do you assure confidentiality?
  • We sign NDAs and Confidentiality Agreements as required by you.
  • All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses.
  • Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
  • At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.
Companies rely on us too

Companies and their employees trust our application

Successful Projects
Active Users
Across Industries
Countries Represent

Benefits of
Working with us

Can you guarantee time-bound results?

Yes, in some cases we bear project risks even before the first payment.

How can I be confident of the quality and reliability?

Our developers are dedicated towards producing a quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right, and believe the creation-step itself should be strong.

Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

We are worried about support. How do you handle this issue?

This is our strong point, and shows our confidence in our work. We issue free 3-6 months after go-live for all our development, unconditionally.

Can you come on-site?

Yes we do, where required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.

How do we keep ourselves informed about progress?

We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).

Start your business with us todayGet in Touch

Visit our office or simply send us an email anytime you want. If you have any questions, please feel free to contact us.

Head Office
The Bridge Soho Building
Krong Phnom Penh, KH
Branch Office
Charles De Gaulle
Krong Siem Reap, KH
Call us
Email us

TechSider is a good partner in Cambodia and provides an all-inclusive suite of software solutions and IT services that minimize time to make and help manage services resources, cost and technology risk.

TechSider is a good partner in Cambodia and provides an all-inclusive suite of software solutions and IT services that minimize time to make and help manage services resources, cost and technology risk.


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Copyright 2020. TechSider Co., Ltd. All rights reserved.

Copyright 2020. TechSider Co., Ltd. All rights reserved.